Balance billing is billing a patient the difference between your charge and what the plan paid. Since 2022 that's prohibited across a large slice of out-of-network care — and the money is recoverable from the plan instead.
In those situations the patient owes only in-network cost sharing — deductible, copay, coinsurance — calculated as if the care had been in network. That amount counts toward their in-network out-of-pocket maximum.
Losing the ability to balance bill doesn't mean accepting the plan's number. When the plan's payment is below what the service is worth, the IDR process exists to reprice it. Providers have prevailed in roughly 88% of federal determinations. What kills claims is not weak merits — it's blown deadlines and eligibility errors.
Twenty-two states have their own protections, most covering only state-regulated plans. Some use a payment standard, some arbitration, some both. Which forum your claim belongs in depends on the plan behind it, not the state you practiced in. See IDR by state.
Send 90 days of out-of-network remits. We'll tell you which claims are IDR-eligible, what comparable disputes have paid, and what we'd file. No fee unless we win you more.
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