Good faith estimates are required for uninsured and self-pay patients — patients who are not using insurance for the service. This is a separate track from the provider-payer IDR process. It has its own timelines, its own $400 threshold, and its own dispute mechanism.
Every good faith estimate must contain the following. Omitting any of them is a compliance gap:
Use the block below as your document skeleton. Replace the bracketed fields; keep the disclaimer section intact, since the language is what carries the compliance weight.
Header — Good Faith Estimate of Expected Charges · Date issued · Patient name · Patient date of birth
Section 1 — Convening provider — Name · NPI · TIN · Service location · Contact
Section 2 — Primary item or service — Plain-language description · Expected date of service · Diagnosis code(s)
Section 3 — Itemized expected charges — For each line: provider or facility name · service code · description · expected charge. Subtotal by provider. Total expected charges.
Section 4 — Items not included — Services that may be furnished by other providers, with a note that a separate estimate is available on request.
Section 5 — Disclaimers — Estimate-only language · patient-provider dispute resolution and the $400 threshold · not a contract · right to request an estimate for any scheduled or requested service.
The two failures we see most often are missing co-provider line items — the estimate covers the surgeon but not anesthesia or pathology — and boilerplate disclaimers that omit the dispute-resolution explanation entirely. Both are correctable in the template rather than case by case.
This is operational guidance, not legal advice. Requirements are set by federal regulation and can change; confirm current rules before adopting a template practice-wide.
Good faith estimates cover self-pay patients. If your shortfall is on insured out-of-network claims, that is the IDR track — send us a sample.
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